Dear customers and friends,
As you know, prices have increased in all areas of our lives over the last year.
Whilst we regularly review prices in the cafe and shop to keep them in line with costs e.g. ingredients & stock, our entry prices and memberships don’t change that often.
Our growth as a business over the last decade has kept price changes to a minimum – our last major one was in 2017.
Increasing prices is always a tough decision but we are committed to our vision – to be a great place to work, climb, train and hangout. This means having money available to reinvest in the business year on year and pay our team a fair wage.
What’s changing?
Single entries +9% (if booked online).
Multipasses +7%
Memberships +6%
Based on adult prices.
See full breakdown below..
Whilst the changes will take effect from 16 January 2023, existing members won’t see their monthly payment increase until 16 March 2023.
Thank you for your continued support and loyalty. Getting through the last few years was extremely challenging, but in the last few months it feels like the good times are back!
The crew and I are looking forward to making Highball an even better place to work, climb, train and hangout in 2023 and beyond.
Mike
