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Adult beginners and anybody under 18 must be closely supervised when in the centre. Supervision can be provided by a trained member of the Highball team on a pre-booked climbing session, or an experienced adult climber.

All supervised climbers will need to complete their registration form via Capitan – our gym management software. For climbers under 18, the registration form will need to be completed by a parent/guardian.

Who can supervise:

Supervising climbers must be 18+ and a competent and regular boulderer or climber. That means they have gained, through formal training or personal experience, the appropriate knowledge to climb safely in an indoor environment without supervision.  

Those under 18 are not permitted to supervise anyone, regardless of their experience.

Supervision Ratios

Kids aged 6 & 7:

Children aged 6 & 7 must be supervised by an adult on a 1:1 basis.

Kids aged 8 and above:

Adults can supervise up to 2 climbers, but only 1 climber can be on the wall at a time.

Adult 18+ Beginners:

An adult who has completed suitable registration can supervise up to 2 guests.